Privacy policy

This Privacy Policy explains how I love NY gift & souvenir shop collects, uses, and shares personal information when you visit our website, place an order, contact us, or otherwise use our services.

Information we collect
Depending on how you interact with the store, we may collect contact and delivery information, account information, order and transaction details, customer-support communications, and device or usage information such as IP address, browser type, and interactions with the website.

Payment information is submitted through the payment options made available at Shopify checkout. We do not receive or store complete payment-card numbers through our storefront.

How we use information
We use personal information as reasonably necessary to:
- process, fulfill, deliver, and support orders;
- provide customer service and respond to requests;
- maintain accounts and store functionality;
- detect and address fraud, abuse, security incidents, or technical problems;
- comply with legal, tax, accounting, and regulatory obligations;
- send marketing communications when permitted and provide a way to unsubscribe; and
- understand and improve the store and its services.

How information is shared
We may share personal information with Shopify and service providers that help us operate the store, process payments, fulfill or deliver orders, provide customer support, analyze store performance, or comply with legal obligations. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.

Shopify processes information according to its own privacy terms and policies. Service providers may process information in locations outside your state or country, subject to applicable safeguards.

Cookies and similar technologies
The store and its service providers may use cookies or similar technologies for essential storefront functions, preferences, security, analytics, and advertising where enabled. The cookies used can change as store settings and services change. You can manage available privacy choices through the store's cookie or privacy controls and through your browser settings. Blocking essential cookies may affect store functions.

Advertising and opt-out choices
Depending on your location and the services active on the store, certain data use may be considered targeted advertising, sharing, or a sale under applicable privacy law. Eligible visitors can use the Your Privacy Choices page and supported browser preference signals to submit an opt-out request.

Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order support and legal, tax, accounting, fraud-prevention, and dispute-resolution obligations. Retention periods vary by the type of information and applicable requirements.

Your rights
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to or restrict certain processing. You may also have the right to withdraw consent or appeal a decision. These rights are subject to applicable exceptions. We may need to verify your identity before completing a request.

Children
Our products and services are intended for adults. We do not knowingly collect personal information from children in violation of applicable law. A parent or guardian who believes a child has provided personal information may contact us.

Security
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information we handle. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy
We may update this policy to reflect changes to the store, services, or applicable requirements. The latest version and update date will be posted on this page.

Contact
I love NY gift & souvenir shop
1 Mott St, New York, NY 10013
Email: info@ilovenygiftsouvenirshop.com
Phone: +1 646-357-6878
Business hours: Monday–Sunday, 10:00 AM–10:00 PM